9 Replies Latest reply on Feb 13, 2017 8:17 AM by 44fd70dbab3aa0e4c6f496d0cfa8e456667eb3fd

    Last MKTO/SFDC sync 30 minutes ago, still in progress

      Is this normal? I've never seen a SFDC/MKTO sync that started over 30 minutes ago still marked as "still in progress", typically the sync happens every 10 minutes and only takes a minute or two.

       

      Is there somewhere we can get more details as to what exactly is being synced, or why there's a hold up?

       

      By the way the current time for us is 2:17PM EST.

       

      Exact status: Sync In Progress: Started {Feb 9, 2017 1:22 PM EST}