Email 2.0 templates and sales insight: some annoying suprises

Discussion created by e6615dd679b5dd0c3e60c20085706f392a9af2cb Champion on Feb 9, 2017

Hi all,


Has any of you tried to create a MSI email with a nicely looking 2.0 template?


You'll get a few bad surprises:

  • Variables that are so convenient to manage CTA URL's are simply forgotten in the MSI email editor: all CTA's come out APPARENTLY without any URL set on CTA's.. The funny thing is that, when the email is sent, the CTA URL's are still there!
  • Everything in the email is editable. Variable texts, editable text zone, editable images, font colors, ... Images can me moved around by drag and drop. At the end of the day; the sales person can inadvertently really destroy the email layout


So there is probably some room for improvement in the way MSI emails are being generated...