I don't see Contact Status listed as a standard field in Marketo's documentation, nor do I remember seeing it in the past. I also double checked out sandbox and don't see it in there either.
- Is it possible that the field is in use
- Could there have previously been a Contact Status field in SFDC that has been deleted?
I would recommend checking the field mapping tab of the field management section. The mapping list is a snapshot from the original mapping of the Marketo/SFDC environments. It should show you whether or not the field was initially mapped in the beginning.
Hope this helps!
Hi Tim -
I didn't see it in the documentation either but thought there was a possibility it hadn't been updated. Looking at the original field mapping was a good idea and Contact Status was there in both cases so maybe it was once in SFDC and then deleted, as you suggest.
I wonder why Marketo Support told me they could not delete the field? Oh well... I dropped it because it wasn't worth my time to pursue it. It's just that's partly what made me curious if they had added it as a standard field.
Thank you for your response!