2 Replies Latest reply on Jan 27, 2017 4:53 AM by 44fd70dbab3aa0e4c6f496d0cfa8e456667eb3fd

    Anonymous leads issue

      Hi everyone,

       

      I've run into an issue with a smart campaign, which should update the program status when a lead visits the landing page.

       

      I have an instance where the status against a known lead has failed to update with the following error message:

       

      "Skipped Cannot add an anonymous lead to a program"

       

      As I mentioned before, the lead is know, and is not anonymous.

       

      Is there something I'm missing?