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Is there a known tag glitch in Facebook using URL from Marketo URL tag manager?

Question asked by b91e5736e2c7a869e2bb2853c7e29ac74882d293 on Jan 17, 2017
Latest reply on Jan 18, 2017 by b91e5736e2c7a869e2bb2853c7e29ac74882d293

Is everyone experiencing this?


Issue:
(a) significant amount of leads are coming in with missing fields in this case it's Paid Social Media and Facebook Ad (from URL tag):

(b) Something is causing the fields not to show up from url tag
ex: www.website.com/landingpage1.html?mg=Paid%20Social%20Media&msg=Facebook%20Ad

 

1. Facebook changes link to (%20 to +):

ex: www.website.com/landingpage1.html?mg=Paid+Social+Media&msg=Facebook+Ad

 

Things I've tried:

1. I thought it was the above, with Facebook changing the url, but leads still come in (so that is not the issue)
2. leads were not removing the URL tags

Outcomes