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Contact hit our lead score but did not MQL

Question asked by f65fcc984809747b847c1bf1d003b14e6379f425 on Jan 13, 2017
Latest reply on Jan 17, 2017 by e6615dd679b5dd0c3e60c20085706f392a9af2cb

We have a contact that hit our lead score a few times but has never MQL'd. We cannot seem to figure out why and looking at our flow steps everything is in line? Any ideas on what is going wrong.