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'Clicked Link in Email' Smartlist filter constraint not working

Question asked by cdf04886dc29d2a7d26dfcfa69c457486dd81281 on Jan 12, 2017
Latest reply on Jan 16, 2017 by c694a1db2258a8e9d4fa41a306b2d09c95f57961

Hi,

 

I have ran a few email program A/B Tests testing whole emails and subject lines with two test variants for each test. I see the opens and clicks results in the email program dashboard, but I want to create a smartlist that shows me who clicked on a certain link in each test variant. If I just use the constraint 'link' I get results in the smart list, which is what I expect.

Screen Shot 2017-01-12 at 11.16.43 AM.png

Screen Shot 2017-01-12 at 11.18.57 AM.png

But for some reason, when I select a Test Variant in the smart list filter, the smartlist shows no people found.

Screen Shot 2017-01-12 at 11.17.43 AM.png

Screen Shot 2017-01-12 at 11.18.11 AM.png

Support has not been able to figure out why the test variant constraint isn't working. Anyone else have any idea why the constraints are not working?

I tried to set a custom conversion within the A/B test, but that didn't generate any results for me either.

 

Thank you,

Shirleen

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