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Syncing SFDC Cases to Marketo - Any best practices or watch-outs?

Question asked by a887c5eaa9f16e8d50472a64d852c09386988f7b Champion on Jan 9, 2017
Latest reply on Feb 6, 2017 by 47797efe6d2655e445ca81cacb56a3e5f8a4950e

Hello Marketo Friends!


We have been asked to start sending client satisfaction surveys via Marketo.  Most of our surveys are triggered from Salesforce Cases, which we don’t sync with Marketo today. Other surveys are triggered from an AppExchange app called Cloud Coach. Does anyone sync Salesforce Cases with Marketo? Any best practices or watch-outs? For example, I’m curious if this will slow down our SFDC to Marketo sync process, since we create 3,000 cases every day.








Brian Vass