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Does email insights only store 4 months of data?

Question asked by 87c27ea95ad58fe85f8645aa0e7113f79f63b362 on Jan 10, 2017
Latest reply on Jan 10, 2017 by 34c771f09714d48b2e0ec825a3293fa34e1e8afa

Hi All,


We did not have any percentage show for unsubscribes from a year-long analysis of sent emails. I contacted Marketo support about this issue, but was told that Email Insights stores only 4 months' worth of data. I am still waiting on clarification from the support rep, but has anyone else been told something similar? I am not sure whether this pertains to the unsubscribe percentage or to all email insight data? This is very confusing as the calendar time-frame goes beyond the 1 year mark.

 

Thanks,

Anne

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