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Facebook Lead Ads Source Field Flow Step

Question asked by 305b6b52d400fc17df5a8b93fe445994939810f6 on Dec 22, 2016
Latest reply on Dec 22, 2016 by e6615dd679b5dd0c3e60c20085706f392a9af2cb

Hi All,

 

My organization has a functioning Facebook integration for lead cards, with a full smart campaign to organize our lead data accordingly.

 

As a part of our flow steps, we had "Change Data Value" for our Lead Source from Facebook Lead Ads to our proper SFDC value. This was working nicely up until 12/20, and this step is now being completely ignored.

 

Looking at both the campaign results and each lead's history, there's not even a mention of the step as being skipped, it just doesn't appear.

 

I've also attempted manual data changes within Marketo to change this value, but it doesn't stick. I can manually update in SFDC one record at a time and it'll stick in SFDC, but doesn't update the Lead Source back in Marketo.

 

Is there any reason this field would not be changing as it should all of a sudden?

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