We have had a very strange issue today. We have an email in which a CTA link was inserted with a URL in the form of https://enquete.company.com/isis/itw/answer/s/04q50pc8qh/k/surveyname
But when we send a sample or a real email, and click the CTA, we end up on:
We tried the same with an untracked email and it worked perfectly.
We are opening a support ticket, but any hint? idea?
Thx in advance,