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Custom API - User Role Not Available

Question asked by 333b47d6b5aa358efb4166c0bd4b827b601b11e7 on Dec 21, 2016
Latest reply on Dec 22, 2016 by 333b47d6b5aa358efb4166c0bd4b827b601b11e7

I'm trying to set up a Custom API with Influitive with LaunchPoint. I've followed the instructions from both of these articles:

Create an API Only User Role - Marketo Docs - Product Docs

Create an API Only User - Marketo Docs - Product Docs

and am attempting to continue using Create a Custom Service for Use with ReST API - Marketo Docs - Product Docs - however, when I go to define my Custom service, nothing populates in the API User Only field/dropdown, nor can I type anything into that box. Since it's a required field, I'm stuck on this step. I've tried to rename the user role, add additional privileges to the role. Help!