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updating known prospect contact information

Question asked by 0fe2a08e7654dd94deca7d2f7815612a2873942f on Dec 5, 2016
Latest reply on Dec 5, 2016 by sanford.whiteman

We would like to build a process into our emails where if prospect clicks a link in a email and they don't have a first or last name, or first or last name is unknown, they are asked to fill out a form. Best practice tips on program set up to do this?