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Adobe Connect asks registered users to sign in.

Question asked by 1c81f63efa1250de0723b3f7125c7b3216376efb on Nov 18, 2016
Latest reply on Nov 21, 2016 by 1c81f63efa1250de0723b3f7125c7b3216376efb

I have integrated Adobe Connect with Marketo however when users clicks the link to the webinar from an email which contains their username and password they still get prompted to sign in to the webinar before entering the room.

 

Does anyone know why this is happening or how to stop it? We would like users to automatically enter the room without having to fill in their details.  Many are just signing in as a guest to save time and this is not allowing us to track them correctly.

 

Kind regards,

 

Gerard

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