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Forms2.min.js intermittently giving 403 for some users

Question asked by 4e9bc31ec1df6e8762d8baf7558d1b8982baf24a on Nov 14, 2016
Latest reply on Nov 14, 2016 by sanford.whiteman

Hi all,

 

We use the Marketo forms 2.0 on our website. On a few machines we have seen an error that reads:

 

Screen Shot 2016-11-14 at 11.22.35 AM.png

When most people visit our site we do not see this error in the console, however, for at least 2 machines we've seen this. We've been able to fix it on each of the machines by having them physically type in https://app-sji.marketo.com/js/forms2/js/forms2.min.js into the browser. After that point the forms load for them. For all forms we are using the embed code provided by Marketo. Has anyone seen similar issues / know of a reasonable workaround? Is it necessary to edit the embed code provided by Marketo to have it work for all users all the time?

 

Stephen Ross,

Intradiem

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