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Changing Leads from One Stream to Another

Question asked by 30b23721c28eebf5fb2fd98138b2b7c5238d1b51 on Nov 7, 2016
Latest reply on Nov 28, 2016 by 31c49a9e92cfdfc36ec09f16a3d031bc05f44a62

Background: We have set up a nurture where we have 2 different streams (based off of company type). Emails are similar for both streams just varied slightly to make the emails more personal. Meaning if someone was in Stream 1 and received email 1, and then was moved due to updated information to Stream 2 they would get the same information if they received email 1 from Stream 2.

 

What I would like to have happen:

 

1. Lead was sent email 1 (stream 1)

2. Lead company type was updated due to more information

3. Lead changes stream (now in stream 2)

4. Since they received email 1 (from Stream 1) they SKIP email 1 (in Stream 2) and are sent email 2 (in Stream 2)

 

Any help or insight is appreciated!

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