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Leads created for new Contacts uploaded in SFDC campaigns

Question asked by 84a6803ab66a06c44f1c3d95ec8a9f2ab71bbed9 on Oct 28, 2016
Latest reply on Oct 28, 2016 by e6615dd679b5dd0c3e60c20085706f392a9af2cb

We uploaded a list of contacts in SFDC campaign, and pulled these members of SFDC campaign in a smart list to send out an email.

What we found in the list results that Marketo is displaying more records in the results. Those additional records were the lead records for our contacts.

Also, we found that in Salesforce, Marketo sync user has created those lead records for some of these new contacts that we have added in the SFDC campaign.

 

Questions:

- Does Marketo creates a lead record automatically for all new contacts that are uploaded manually as a list import in Salesforce? Is that a default process?

- Do we have to upload these contacts as leads first in Salesforce? and convert them into contacts?

 

Thanks for your support.

- Fahad.

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