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Duration wait step

Question asked by a317a4a5cb9486ec3f8731d2af4c812d66ff3790 on Oct 25, 2016
Latest reply on Oct 25, 2016 by a317a4a5cb9486ec3f8731d2af4c812d66ff3790

What happens when you use duration in a wait step without specifying the time?


For example: Wait 4 hours, wait must end Mon-Friday. Send email.


If someone enters the wait step on Saturday at 9 a.m., when will they receive the email? Right at 12:00 am Monday? Or would it be Monday 4 hours after they entered the wait, at 1 p.m. Monday?