Hi I have a question regarding a form fill for a dropdown box.
Obviously, each section in a form requires you to pick a field that aligns with your CRM. For our next upcoming campaign, when they click 'no' in the email, they will be taken to a LP and we want to create a pull down with possible answers as to why they might've clicked no (basically, tell us why you're not interested).
In the past, we have picked a random field in SFDC that we know we never use, and then just use that field to populate it (like Alert). This is fine, but we don't want to continue to do that because, for example right now, we might have to overwrite the Alert field for a lead/contact. What I'm wondering is if there's another option or way to achieve this? For example, is there any way answers from a form can populate a list or something along those lines? Please let me know if you have any suggestions.