AnsweredAssumed Answered

Email Insights "Sends" Incorrectly Shows 0 Recipients

Question asked by 9deb234654f01be55760d5638528aa3ba7d867f7 on Oct 7, 2016

Within "Email Insights" when reviewing the "Sends" information, a certain type of newsletter that we are sending shows the recipients as 0, when in reality it was to 116,058 leads that were confirmed qualified.

 

Screenshots attached.

 

We are using a Smart List.

 

Any ideas as to why it is showing 0, what we need to change, and how we can make sure that we see the correct analytics?

Outcomes