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Sales Alerts NOT Triggering

Question asked by ec7c17b9459aa9c04ed5a8b1f3423313e7be27fa on Oct 4, 2016
Latest reply on Oct 4, 2016 by josh.hill

I have a series of campaigns (built identically for various products) which have stopped sending sales alerts over the last week. I built a smart list to mirror the smart list in my sales alert trigger campaigns and there are many leads that qualify to trigger the campaigns. I've tried the following variations of a smart list and none will trigger. Any thoughts?

 

Smart List

V1:

Data Value Change

Previous value = paid

New value ≠ paid

 

V2:

Data Value Change

Previous value = paid

 

V3:

Sent email = subscription expired

Data Value Change

Previous value = paid

New value ≠ paid

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