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Salesforce Lead Score Reset

Question asked by 2a28f64111f178cfe69618c2818af138426eb421 on Sep 28, 2016
Latest reply on Sep 29, 2016 by e6615dd679b5dd0c3e60c20085706f392a9af2cb

We have a pretty good lead scoring model in place that is synced with Salesforce. However, oftentimes a sales rep will follow up with a "qualified lead" who isn't quite ready to purchase. I'd like the ability for the sales rep to "reset" the lead score back to 0 from Salesforce so that when that leads hits a qualified score the next time they can follow up with them again.

 

Has anyone ever done this and know how I would even get started?

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