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Remove lead for non engagement from engagement program

Question asked by 4fb5c4effadd5c4a9db4fcece142b0356c8eecf8 on Sep 26, 2016
Latest reply on Sep 29, 2016 by 4fb5c4effadd5c4a9db4fcece142b0356c8eecf8



I just had a quick question about a smart campaign I have in place to remove a lead (or pause) from an engagement program based off of inactivity. My smart list and flow are below. My question is - if I add ALL the emails to the "not opened email" to this flow step as seen below, will this take everyone who hasn't opened all 17 or will it take anyone who hasn't opened 1 of the 17?


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