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Hidden Field Value not Updating Lead Record

Question asked by a2a2a7a76517d7bb1f6f30cbaa3c406720a2f406 on Sep 16, 2016
Latest reply on Feb 2, 2017 by sanford.whiteman

Hi -

 

Looking for a bit of help troubleshooting an issue I'm having.  I'm currently testing a new form with a number of hidden fields -- two in particular are giving me trouble.  When submitting this form, I can see from the activity log of my test lead that values for these two fields were submitted -- but when I look at those fields on the test lead's Lead Info page, they are empty.

 

The fields are simply strings, two-to-three digits. Any idea what may be causing this to fail to updating in the lead record?

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