AnsweredAssumed Answered

Template Not Updating Email

Question asked by 0794791e5308b683611472c7c4ad130620cc350b Champion on Sep 13, 2016
Latest reply on Sep 13, 2016 by 0794791e5308b683611472c7c4ad130620cc350b

I've made changes to an email template, but those changes aren't being reflected in the email. I know they are connected because any changes to the template force me to approve a draft for the email. Additionally, I have approved the draft when sending.

 

When I download the HTML for the email, the code is from an earlier version of the template, and not my approved version.

 

Any ideas? Worst case scenario, I can copy + paste the updated HTML into the email itself, but I'd very much prefer not to do that in case it disconnects from the template altogether.

Outcomes