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Email Program not responding

Question asked by a84b90ffd5ca9b1b35e451bac2c0a85d7e9f953c on Sep 12, 2016
Latest reply on Sep 14, 2016 by 1ca32890683b7457767504d19d01fef7663edcc0


I created a new email program and scheduled to be sent today. As you can see everything has been checked and my audience is there, but there is no data reported in my email performance report...not even how many emails actually sent, bounced, etc. It says the email has been sent but people on one of the smartlist (this list is internal) have told me they did not receive the email. I want to make sure that if the email was not sent out (for whatever reason) I can resend. I just don't want to send the same email again if it's already been sent out.


I've never had this problem before. Can someone please point me in the right direction?