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ICS Token Not Working

Question asked by a9f2f1af0f36475d6c776d957f1f54f1f16149a6 on Sep 7, 2016
Latest reply on Sep 9, 2016 by a9f2f1af0f36475d6c776d957f1f54f1f16149a6

I created a webinar program in Marketo and the event token for an ICS file is working fine in test "registration confirmation" emails, but when someone actually registers for the event and receives the actual registration confirmation email (not the sample one), the ICS file does not work. It always shows the default text with no link -- even if you've registered. Anybody experience similar issues before or have any insight into where the breakdown may be occurring? Thank you!