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Help! Timed Email Didn't Send!

Question asked by e7768d1b57a11d38500439b4edcff72a1126bc2d on Aug 16, 2016
Latest reply on Aug 17, 2016 by 7686cb26eacec6e243ca33f443be36849a6733af

Hi guys,

 

I've run tons of webinar-related campaigns on Marketo, and they're always the same.

 

Except this time, it didn't send:

Screen Shot 2016-08-16 at 10.55.01 AM.png

Screen Shot 2016-08-16 at 10.55.17 AM.png

Screen Shot 2016-08-16 at 10.55.28 AM.png

 

It sent out correctly on August 11th (it appears) given this data:

Screen Shot 2016-08-16 at 10.57.38 AM.png

but it should've hit the 10:00AM PDT 2016-08-16 "end" of the wait step (Step 4) and then sent out the next round of emails (from Step 6), but it didn't. Can you help??

 

Thanks,


Andrew

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