I just discovered the reason our lead scores are so wonky (Behavior+Demographic score fields do not sum to Lead Score in many instances).
Instead of explaining this in detail, just read this idea - Merge custom scoring fields
Can anyone see a reason that I shouldn't move to using JUST non-standard lead score fields (i.e.: completely abandon the OOTB "Lead Score" field so the total score is never summed on a lead merge)
I know this will probably mean the stars and flames won't work in MSI anymore, but I don't really care about that. Will the Score tab not work anymore? Any way to get around that? Anything else I am not thinking of?