AnsweredAssumed Answered

Email program smart list shows 0

Question asked by 32472cdc5d10595f9585ee5307827eada23c7760 on Jul 26, 2016
Latest reply on Jul 26, 2016 by 350cf85097734a2cf96a669c0672a6f97a2035b9

Hi All,

when I use the email program and create a smart list from it, sometimes I'll get an estimated audience of 0.  The smart list should be pull back roughly ~500k members. I already checked the logic and it's correct, sometimes if I reload the page it'll show the correct audience size. I suspect it's due to the high volume of members.

My question is, is there a better way to send emails to a high volume list? also when the email program shows estimated audience as 0, will it still work? or do I need to reload to get it to show the actual number before scheduling the send?