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Does Changing Streams change Cadence from "Paused" to "Normal?"

Question asked by ea38050052f4c716ce62ad15b7aafb57bdbb6b98 on Jul 21, 2016
Latest reply on Jul 22, 2016 by 44fd70dbab3aa0e4c6f496d0cfa8e456667eb3fd

Hello!

 

I have an engagement program that pauses leads after a certain amount of time. There are variables at play that could have those contacts moved to a different stream in the same program. Since they are technically "paused" in the program, when you have a flow step to change the engagement stream, would they be automatically reset to "normal?" Or do I need to add a flow step for that to happen?

 

 

One more question!

 

- When using transition rules in engagement streams, does the lead the lead get "paused" from one stream when transitioning to another? Or does the lead just move?

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