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Channel Cluster

Question asked by 77c36dc338b374e9fa6c749c2aabde9875972fea Champion on Oct 13, 2015
Latest reply on Feb 5, 2016 by 3f4f94cd9f2cbe297022cb05df4193379af18599

I'm certain we're not the only ones to encounter this issue... When we were new to Marketo, we didn't really have a firm grasp on how we'd use program channels in reporting. We also had lots of uninformed hands making new programs, assigning them to the wrong channels, and a wide variety of other Marketo no-nos.

 

Suffice to say, data got dirty. Now that we're (marginally) more informed, we know what would've been a smarter approach... but our current task is to somehow sanitize our channels for clean reporting. Obviously, Marketo won't let you edit or delete a channel while a program that uses it has members, but I'm wondering if anyone has found a way to ninja the system? My initial search through the community archives didn't imply much success on this front, but I'm very open to having missed something!

 

Any and all advice/help/commiseration is appreciated.

 

/joe

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