AnsweredAssumed Answered

Cannot create 'custom service'

Question asked by b9759a8a5d82c6e9ebe1920df1624e8e7250b204 on Jun 19, 2015
Latest reply on Aug 25, 2015 by 6aa6da92ff0b387d9fc4312782c0e497ea23cb95

For some reason, Marketo does not allow us to build a custom service - which means I cannot authenticate my account

and retrieve my authentication token. I tried to follow your tutorial Quick Start Guide for Marketo REST API but we don't have

the same UI as the one in your tutorial (link:

  • Issue: Step 6 of the tutorial which states Choose “Custom” service type, provide the display name...

Our version of Marketo does not allow you to select a custom service type which means we cannot get the authentication



Also, I noticed that we do not have the Marketo Web Services tool either. I gather from your developers website it should

be available to us in the side bar menu of the Admin page. I have attached a screenshot of this also.


If anyone has any suggestions or alternative solutions please let me know.