AnsweredAssumed Answered

Incorrect email click recordings

Question asked by 40e506222e3ca7a552ed13f7c69c905a9555b894 on Jul 4, 2016
Latest reply on Jul 5, 2016 by dan.stevens



We are worried that email clicks are being recorded incorrectly or maybe triggered by spam filters. We have two leads that show the same strange activity - each nurture email we send out appears to be clicked on immediately after it is sent. Is a spam filter triggering a click? Also we sent out a NPS email which a customer appears to have clicked on the score 0 five times although we know it's a very happy customer.


Is anyone else experiencing the same thing?