Web Personalization (RTP) - Organization showing "ISP - Anonymous - Proxy"

Document created by b314881cf2c6f34ff6c1ea07c3f07a199f877a57 Employee on Apr 22, 2016Last modified by b314881cf2c6f34ff6c1ea07c3f07a199f877a57 Employee on Sep 27, 2017
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Sometimes you'll see an organization show up as "ISP - Anonymous - Proxy" in your visitors list in RTP.


The Issue

RTP is a powerful product with an immense database, but not every ISP can be found.  When we receive a visit from an ISP we can't identify, instead of omitting them from our results, we use the name "ISP - Anonymous - Proxy" and set the location to "United States.


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The Explanation

Pretty much any free Wifi signal you find like at a library or coffee shop will be listed as an Internet Service Provider (ISP). The admins for that ISP service can configure their network in any way they would like, including whether they allow for identification of their network. If there is no data provided, there's nothing for RTP or any other service to gather. In that case, that's when you'd see the "ISP - Anonymous - Proxy" listing for a visitor in RTP.