Included in this article
In some cases when creating a dialog box campaign that includes only an image, the dialog box won't render properly on the page.
This might look like below:
Root Causes and Solutions:
The image is too large and it takes a long time for it to load
Wait to see if eventually the image loads properly.
In this case, you will want to use an image that is a smaller file size.
The image dimensions are not defined in the campaign editor
The dialog box doesn't have any indication for what its height should be (auto-height is enabled by default).
Select the image in the editor and click 'Edit Image' button
Go to the Appearance tab and verify that the dimensions are defined
If the dimensions are not set, manually set them or re-insert the image (this will automatically configure the image's original dimensions)