RTP Content Recommendation Engine doesn’t work

Document created by 2174 Employee on Apr 20, 2015
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Also see: Enabling the Content Recommendation Engine - Marketo Docs - Marketo User Manual

 

1. Login to your RTP account and verify the Recommendation toggle in the 'Account Settings' is enabled for the relevant domain.

**verify that the domain is configured properly


 


2. Make sure the exclusions/inclusions configured are valid and correct.

 


3. Go to the 'Assets' tab, check if there are some assets that turned on (green light) and being recommendable


 

4. Wait a few minutes seconds and refresh page - if the bar still does not appear - contact support.

 

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