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How-to fix WebEx throwing "Error registering with webinar provider"

Document created by 2029 Employee on Dec 29, 2014Last modified by 9588451ecc601f1a2620c0a3338f73ddec06dbf4 on Sep 27, 2017
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Issue:

When creating an event the WebEx connector may throw the message:

Error registering with webinar provider. exception="WebEx API call error; Self registration is not supported by this service type or current meeting. [WebEx exception ID = '110051'] "

rtaImage.png

 

Solution:

Please make sure the event in WebEx is set up to receive registrations.

 

References
http://pages2.marketo.com/rs/marketob2/images/Marketo-WebEx-Adapter-User-Guide.pdf


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